Customer Solution Architect Team Lead (AMER)

Preferred Experience: * 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering. * 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment. * Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance. * Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js. * Clear, confident technical communicator and storyteller. Must be able to distill complex technical topics into actionable outcomes for customers and team members alike. * Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams. * Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.About the Team: * The company was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. * 180+ team members * 40+ countries * 15+ languages spoken * $496M raised * 430,000+ community members * 30,000+ memes posted (and counting) * We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.Hiring Process: * We keep things simple, async-friendly, and respectful of your time: * Apply – Our team will review your application. * Intro Call – A short video chat to get to know each other. * Interviews – Up to four calls with: * Founders * Future teammates * Someone cross-functional from product, growth, or engineering (depending on the role) * Decision – We may follow up with a final question or go straight to offer. * All communication is remote and we aim to move fast.