We are looking for an experienced Data Analyst to join our team. This role focuses on enabling analytics to support better decision-making, developing data products for the Client Coverage Group, and extending support to other areas as part of the data analytics team. The ideal candidate combines deep technical expertise with strong business acumen and will play a key role in our client strategy, sales operations, and overall data strategy. This position requires adaptability and comfort with fast-changing priorities. You will be responsible for a wide range of tasks, from in-depth analysis of client behavior to ad-hoc requests and recurring management reporting.
Responsibilities
• Translate data into strategy by analyzing client revenue, product usage, and interaction data to generate insights that drive growth and retention.
• Create, maintain, and evolve the suite of reporting metrics, covering client revenues, product adoption, interactions, issue escalations and others.
• Work closely with the Global Head of Relationship Management to improve reporting regarding overall strategy, OKRs, strategic campaigns, market analysis, etc.
• Design and maintain Looker dashboards to enable self-service analytics for Relationship Managers and Customer Success, ensuring they have the data needed to manage a global client base.
• Develop a reporting framework that allows leadership to optimize the resourcing and efficiency of their teams.
• Write and manage end-to-end data pipelines to ensure client data is accessible and actionable. Ensure data accuracy and maintain a single source of truth across all sales and client reporting.
• Act as a strategic partner to the Client Coverage Group, while working with cross-functional teams to address shared targets and solutions.
• Automate and improve data processes by implementing analytics and predictive modelling tools to identify opportunities for cross-selling or churn prevention.
Perks
Equity ownership We believe in ownership. Every team member receives equity so you share in the company’s long-term success. Strong reputation in Web3 & blockchain Working here is a powerful career credential. You’ll be part of a global network of leading technologists and entrepreneurs across the crypto ecosystem. Continuous learning & career growth Access our Advance Program, including full Coursera access, structured learning modules, and ongoing development opportunities. Unlimited vacation & holidays We encourage real downtime to recharge. Along with unlimited time off, we also observe company-wide “zero productivity” days to fully disconnect and reset. Flexible working arrangements Our async-first culture gives you flexibility in how and when you work, designed for a globally distributed team. Remote-first culture Work from anywhere. Collaborate with teammates across 6 continents and experience truly global teamwork.
