Frontline People Support
Act as the first point of contact for People-related topics across the company
Co-Own People Operations issues end-to-end: diagnose root cause, resolve, document, close
Handle day to day People topics with discretion, clarity, and sound judgment
Translate People policies into clear, practical guidance (no HR jargon)
People Operations & Systems
Maintain HiBob as a clean, accurate source of truth (data, workflows, lifecycle events)
Own and coordinate the employee onboarding experience
Support and co-maintain Leapsome (performance cycles, feedback, calibration prep)
Ensure employee records, processes, and systems are accurate, compliant, and up to date
Support new compensation model implementation
Proactively identify gaps, inefficiencies, and failure points in People Ops
Process, Documentation & Scale
Document Standard Operating Procedures (SOPs) for the People Team and self-service resources for team members
Ruthlessly simplify processes: add 1, cut 2
Improve response times, clarity, and predictability of People workflows
Build processes that scale without adding unnecessary complexity or headcount
Business & HRBP Support
Support our Head of People, Head HRBP and managers with:
Analyze People data and surface actionable insights (not vanity dashboards)
Support ad-hoc and routine projects across the People team
